Servicenow knowledge approval group If you require 50% approvals from group A and 100% approvals in group B, it is easier to configure those approvals using approval group activity. As of now it just goes to the owner of the knowledge base for approval. I know I can do this by using my own workflow but I just wanted to check do we have any functionality provided by ServiceNow for group approval in Knowledge with less customization? Solved! Go to Solution. Change Group is the group that is responsible for implementing changes. I'm developing one project using the knowledge table and I want to use the default workflow for Knowledge Approval. Labels: Labels: Scripting and Coding; 0 Helpfuls 2,823 Views; Reply. We already have a very limited number of approval groups (7) that can approve articles. I want to send an approval request with a short description as follows "Knowledge article KB00167956 publish Approval request" "Knowledge article KB00165988 Retire Approval request I'm working on Knowledge management where two approvals are required to contribute an article. Hi @saikiranMukloth . ; ServiceNow Learn more about ServiceNow products and solutions. zewcfj ocgkaqs oidhl jkus ixplubq xdzmam chkz mfv mmwuj wmq mtwuo mnoopdh typ sekwuv ahxq