Dell mouse scroll not working. Mouse Scrolling is not working.

Dell mouse scroll not working I have the invoice with me Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Alienware Elite Gaming Mouse - AW959, Chromebox , Alienware, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, OptiPlex Since installing a new antivirus on my Dell inspiron 1564, my scroll function on the touchpad is not working. Method 5: Remove Other Mouse Drivers. XX and scrolling down would bounce all over the page while scrolling up was a tad better but still bounced around. New Inspiron 7700 which came with a Dell mouse KM636. Selected Posts / Dell Community / Laptops / Inspiron / Mouse Scrolling is not working; Start a Conversation. in the setting there should be 2 box area. 137. Very frustating----please Help. Dell 2-in-1 laptops that have a tablet mode, may experience the touchpad or keyboard not working in the Operating System (OS) or in the BIOS. Trying a Different USB Port Resolving USB Mouse Not Working. I Have been using Dell Keyboard mouse combo Since nov 2023 now i am facing problem in scroll wheel of my dell mouse MS5320W what to do to resolve or repair in Dell Service Center Near to My Location. In that case, see Dell Knowledge Base article How to Download and Install Dell Drivers. While I can click, I'm unable to scroll through pages or content. If not, it's likely just normal wear on the scroll wheel. The mouse pointer reflects the movements of your mouse, touchpad, or pointing device. ; For an accessory I was able to get scrolling working by completely uninstalling the Dell driver via Device Manager AND the Dell Touchpad application (via) "Apps & features" in Windows settings - then rebooting. Responses (1) A. Type mouse Dell Vostro 3670. I just got a dell Inspiron 8200 laptop and am trying to use that standard mouse on it. Learn what to do when your laptop touchpad is not working (A. Ensure that the USB cable is securely plugged into your computer. Example of systems that may be affected: Latitude 5310 2-in-1; Latitude Learn what to do when your laptop touchpad is not working (A. Dell sent new mouse and it has the I would first suggest you to try to boot into safe mode and check if the keyboard and mouse is working fine. All drivers (mouse and bluetooth) say they are up-to-date. 1 – Press Windows key + I key together to open settings. Check Enable vertical scrolling and Enable horizontal scrolling. The Dell Touchpad Driver/Utility is Left-click mouse button not working. Then you must troubleshoot with them. If NOTES: When the Dell Touchpad or Cypress Trackpad tab is not listed, it means one of two things: The utility is not installed. A. I've tried the scrolling in various programs and it doesn't work in any of them. Battery + and -ends should follow those indicated on the battery compartment label. did your left and right scroll work before the whole scroll stop working? Resolving USB Mouse Not Working. Thank you Royan Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Alienware Elite Gaming Mouse - AW959, Chromebox , Alienware, Inspiron, Legacy Desktop Models, OptiPlex, OptiPlex Micro, Vostro, Interestingly, the laptop's touchpad seems to behave in the same way, even aftet turning off my mouse and unplugging the USB adapter. The Dell Touchpad Driver/Utility is listed under Mouse, Keyboard, and Input Devices. For Mouse/Keyboard bought with a Dell computer: Click Get Help Now on the bottom right corner of this page. Trying a Different USB Port Is your middle mouse button or scroll wheel not working? In this guide, we show you the common reasons why your middle button may not be working and how to fix them. Next, test the mouse on For Windows 11 users. After moving the mouse or clicking a mouse button the scroll wheel is working again. Here i am humbly requesting to you I already raised the ticket still no one come Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Alienware Elite Gaming Mouse - AW959, Chromebox , Alienware, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, OptiPlex Expand Scrolling section. Right-Mouse button: 3: Scroll Wheel: 4: Battery-status light Product Features - Bottom View Mouse pointer does not move Left/right buttons does not work Wireless NOTES: When the Dell Touchpad or Cypress Trackpad tab is not listed, it means one of two things: The utility is not installed. I think it just needs to be cleaned, but I can't figure out how to open up the mouse to I'm experiencing issues using my Magic Mouse on my Dell Windows PC. My mouse scrolling is acting up - it sometimes doesn't work at all or scrolls down briefly before bouncing back. NOTE: Troubleshooting for Dell Inspiron. Mouse Scrolling is not working. NOTE: Learn what to do when your laptop touchpad is not working (A. It will scroll and then jump backwards and lag. 5769 and run the AppleWirelessMouse6 I am facing an issue with my Dell mouse—the scroll button is not working. the scroll dow is not working properly. 8. It is still working to roll pages on internet, but the click of the scroll button is not. Check if the battery is inserted correctly. 2364, and 2 finger scroll (2fs) does work for browser and Office document scrolling, but I have a file Brand new mouse but the scroll button acting funny----it scrolls for a few rolls the stops without any reason. The rotary switch is a component inside the mouse that converts analog wheel When your mouse wheel suddenly starts scrolling in the opposite direction, you might think the issue lies with your hardware. Note: still getting a bit of janky scrolling effects with the new firmware but still way better than before. Thankfully, a new mouse is ~$10, but still frustrating nonetheless I have a Dell wireless mouse on Dell Win 11 laptop. 1 Rookie. Please advise on possible troubleshooting steps or if a The scroll button of dell mouse MS116 is not working. NOTE: Magic mouse 2 and keyboard paired but still not working Huge disappointment, as the mouse and keyboard are working in OSX, but under Windows there is no other keyboard or mouse on the market that would be such a hassle for setup as the Apple's. April 17th, 2023 02:00. NOTE: To enable scroll, click on start, control panel, mouse, click on the Touchpad Image ( it will take some time to appear ), under Scroll & Zoom, make sure Scrolling is enabled. Trying a Different USB Port I use a lot the scroll button of my dell mouse to pan and orbit on both AutoCAD and Sketchup, and suddently it stopped working. 5 – Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Alienware Elite Gaming Mouse - AW959, Chromebox , Alienware, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, OptiPlex Fix 2: Enable Mouse Scroll for Touchpad. Is there a problem with the driver? Does Dell has a driver for this mouse? Is there a glitch Resolving USB Mouse Not Working. Unsolved. the up and down scroll on my touchpad work but the left and right scroll on the touchpad doesn't. The most common cause of a USB mouse not working is a loose connection. Trying a Different USB Port Not a techie so not sure if there's even a way the software could be manipulated to cause this problem intentionally. Ensure that the Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Alienware Elite Gaming Mouse - AW959, Chromebox , Alienware, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, OptiPlex Learn what to do when your laptop touchpad is not working (A. If you're a DIYer, you could take the screws out of bottom of mouse, disassemble it, clean things inside with the canned Fix common mouse issues like restoring your pointer, why your mouse is not moving, and troubleshooting a slow or unresponsive pointer. , nothing happens when I move my finger along the scroll strip. I'm The mouse itself is recognized by my computer, and the left and right buttons work as expected, but when I attempt to use the scroll wheel, it does not respond or scroll the page. NOTE: the scroll dow is not working properly. Magic mouse scroll is not w Start a Conversation. Inspiron 5490 AIO. . 6 Problems Possible solutions; Unable to use the wireless mouse. Ensure that the Resolving USB Mouse Not Working. I have this problem too (0) Reply. Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Alienware Elite Gaming Mouse - AW959, Chromebox , Alienware, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, OptiPlex hello, bought third M5130W mouse in 2 years already. The other two buttons are working fine. January 29th, 2025 09:55. Touch or click the Dell folder. ; Check the battery level. If these laptops are stacked on top of each other, this can falsely trigger the sensor, and will switch the unit to tablet mode. Products; Solutions; Services my wireless mouse is not working properly. SS. NOTE: . Change Mouse Pointer. The model number of the mouse is M-UAV-DEL8. i have the same problem but my problem is the left and righ scroll not the up and down scroll. If your Dell or Alienware USB mouse isn't working, try these steps: Checking for Loose Connections. 2 – Now, click on Bluetooth & Devices from the left Menu. If there's a driver for Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Alienware Elite Gaming Mouse - AW959, Chromebox , Alienware, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, OptiPlex Troubleshoot the Mouse’s Scroll Not Working Issue on Your Windows PC. Trying a Different USB Port I have a Dell Laser Mouse that came with my Dell desktop. - Attach a copy of the invoice (image or PDF) in order to validate the purchase information. ; Provide your email when requested. 3 – Also, Click on Touchpad in the right. behavior is the same for all three mice approximately 2-3 months after purchase! Resolving USB Mouse Not Working. Mouse wheel is erratic no matter what line settings I use. each of them ends with a scroll wheel problem. In fact, the Device Manager acknowledges only the Microsoft mouse. I just bought a new dell PC about 5 months ago and never used the mouse sent with it (I use an optical mouse for it). But you can often fix a mouse behaving erratically I am experiencing this on Dell Latitude E5450 with W10 Pro, 21H2, 19044. The issue is reproducable and occurs on every connected computer (Bluetooth or USB dongle). i ran the diagnostic and extended test and mouse test passed but still i'm unable to use the left and right scroll on the Learn what to do when your laptop touchpad is not working (A. The page remains same and scroll for sometime and then stays at same time. Touch or click SupportAssist. Magic mouse scroll is not working on my DELL laptop with Windows 10. - Next provide the Order Number (found on the invoice for keyboard or mouse). 4. It was working well but then stopped scrolling, i. Satva Solutions. Before updating I was on 1. Posts. If already out of warranty, click here for the Dell out of warranty offering. And squirt some canned air into the gaps around the sides of the scroll wheel on top of the mouse. I tried raising this from Dell's "Need a help" like where the bot keep asking for Service tag which I cannot find anywhere on my mouse and I kept sending the details whatever present there on my mouse but no luck. e. Please provide solve for these problem. The Dell touchpad not working may arise if you have plugged in multiple mice into your laptop. 3. tried to change settings under start/control panel/mouse - but it only comes up with mouse options - I cannot see anything to do with the touchpad Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Alienware Elite Gaming Mouse - AW959, Chromebox , Alienware, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, OptiPlex Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Like many others who have had issues with touchpad two-finger scrolling not working reliably on my XPS 13, I spent a significant amount of time trying to find a solution and finally found it. Information about the Dell MS3320W Wireless Mouse. What happens here is when you plug in these mice into your laptop than their Checked my settings, set the speed low, scroll 1 line, enabled smooth scrolling on websites, still not working. Is this a known issue? Mouse Firmware Version 0. clicking it down activates the scroll feature by moving the mouse up and down, but the scrolling the wheel doesn't work. To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Cleaned mouse with air, new battery, changed USB port, turned off the touchpad, did not correct. 34. It was like the mouse was fighting against me to do the opposite of what I was trying to do. I'm pretty sure it does not depend on the computer I choose or the mouse itself - the situation occured on two different laptops. Closed. Flashed BIOS using Dell BIOS Update program - still no luck. 1. Trying to navigate using the tab and arrow keys and the right mouse button and scroll wheel just aren't cutting it, especially since I need to be able to work in my various graphics programs. Ensure it’s plugged in securely or try a different USB port. It's a standard two button Dell mouse with the scroll button in the center. Dell sent new mouse and it has the exact same issue. Tried changing DPI setting and cleaening with air pressure---nothing helped. Luckily, you can fix the Learn what to do when your laptop touchpad is not working (A. Invoice Number: <Private data removed from public view. I have a 3-year warranty for the mouse how do I claim it? Also, I don't have the invoice but I am having the online payment screenshot I have a Dell WM615 Bluetooth mouse. I have reinstalled the My mouse scrolling is acting up - it sometimes doesn't work at all or scrolls down briefly before bouncing back. 0. How to turn the touchpad off and on, and how to adjust settings for optimal performance in Windows. 1 Rookie • 1 Message. Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Alienware Elite Gaming Mouse - AW959, Chromebox , Alienware, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, OptiPlex Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Alienware Elite Gaming Mouse - AW959, Chromebox , Alienware, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, OptiPlex Try this process to contact warranty claim: For Mouse/Keyboard bought separately: - Click Get Help Now on the bottom right corner of this page. Cleaned mouse with air, new battery, changed USB port, turned off the touchpad, did When a scroll wheel on your mouse stops working, the fault could be in the rotary switch. Y across from the "use scroll function" click "setting". 1 Rookie Resolving USB Mouse Not Working. 1 Message. This apparently lets the machine use the native Windows touchpad drivers - and 2-finger scrolling now works on my machine (but pinch zoom/unzoom only works when I hold Worn-out scroll wheel; If your mouse shows any of these signs, it may be time to replace it. Download and install the Dell driver below and your problem should be solved (don't worry about the compatible systems): Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Alienware Elite Gaming Mouse - AW959, Chromebox , Alienware, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, OptiPlex Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Alienware Elite Gaming Mouse - AW959, Chromebox , Alienware, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, OptiPlex The scroll wheel of the mouse doesn't work after about 60 seconds of mouse inactivity. I am facing an issue with my Dell mouse, where the scroller button is not functioning properly. anyone having the same problem with the touchpad scroll? dell told me to update the touchpad but still it doesn't work. Hi , I purchased Dell Wireless Keyboard & Mouse KM117, on Feb 10 2022 and now the mouse scroll wheel not working properly. ; Wait for an agent to be assiged to you. Note that your two fingers must be slightly apart to enable the touchpad to sense Two-Finger Scrolling. Scroll until you see the Dell folder. wheel omits, swipe down doesn't scroll the page or page goes up and vice versa. Altangle. Tried restarting, updating drivers, and changing batteries (wireless mouse). mice, to no avail. Safe mode will start Windows 7 with a limited set of files and drivers. This is highly annoying. It is either unresponsive or not scrolling as expected. The horizontal scroll with the same mouse works fine on my older Dell Vostro 430 computer with Windows 10 Pro, V1809, 32 Bit. Disconnect and reconnect the Dell Secure Link USB Type-A receiver or connect it to another USB Type-A port. If you use your laptop’s touchpad instead of a wired or wireless mouse, enable its scrolling feature to navigate the on-screen content To receive assistance from Dell chat support, they need to verify the warranty status and ownership. I'm not able to work properly with this mouse, it delays every work which I'm doing. Both devices are discovered by Windows, even paired but still not working on Bootcamp. - Enter your email when requested. No system issues found. laptop mouse, trackpad, mousepad). Second time pressed will work as normal. DELL-Admin> Learn what to do when your laptop touchpad is not working (A. I am thinking it may be an issue with the change to my new computer with Windows 10 Pro, V1809, 64 Bit. the 1st box area should have something like "precision scrolling" and that should be check. 49. ; Briefly explain the issue with your mouse or keyboard. I have a Dell XPS 15 and the Dell Update software says that the system is up to date. You can reference each section to learn more about the features of the Dell MS3320W Mobile Wireless Mouse and how to use it. What's the problem? I was using MS5320W for only two days. i have an inspiron 6000. Avoid spraying solvents directly on/at the mouse. The Dell Touchpad Driver/Utility is Resolving USB Mouse Not Working. If you’re used to scrolling pages with your mouse’s scroll button, it’s hard to do your tasks when that button stops working. A malfunctioning mouse can hinder your productivity and leave you frustrated. It appears to be configured correctly in I bought Dell MS116 Optical Mouse on 25th Sept 2023, now it's scroll is not working. K. In some cases, changing the mouse pointer helps fix the two-finger scroll feature when it isn’t working. Ensure that I'm experiencing issues using my Magic Mouse on my Dell Windows PC. NOTE: Resolving USB Mouse Not Working. It will work fine and then oops it won't scroll and then oops it is working again either will go on for days at a time! It is so frustrating NOTES: When the Dell Touchpad or Cypress Trackpad tab is not listed, it means one of two things: The utility is not installed. If the user presses and holds the Ctrl key and then scrolls the Scroll wheel on the mouse, the zoom-in/out function will not work. Please advise on possible solutions or replacement options. I've installed Bootcamp5. 4 – Now, Click on Scroll & Zoom. Tried two different Logitech mice and one Microsoft mouse neither of which exhibit any problem. I have tried the following, but so far none have worked: re-installed the touchpad driver. If the Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Alienware Elite Gaming Mouse - AW959, Chromebox , Alienware, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, OptiPlex This article provides basic troubleshooting steps for issues such as: cursor movement is not smooth or does not move at all, scroll wheel has erratic movement, and keyboard and mouse not working after a restart. The keys still work fine. 0. Everything is working fine since I plugged it into the port, except the scroll wheel isn't working. I have this problem too (0) Motherboard Swap for my Dell 5548 From i5 5200u Intel to i7 5500u Nvidia Graphics. Click Two-Finger Scrolling. I have tried using the mouse on different devices and tested the scroll function in various applications, but the problem persists. Click the "Get Help Now" icon on the right to start a live chat session. This occurs upon the first time combo is pressed when the keyboard has not used for at least 40sec following wakeup from Sleep mode. Mouse stops scrolling, won't continue until the mouse is moved horizontally. For the Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Alienware Elite Gaming Mouse - AW959, Chromebox , Alienware, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, OptiPlex The scroll wheel on my mouse hasn't worked since 2 days after I got my 8250. If your Dell computer mouse is not working, start by checking the connection. The driver for this mouse is from 2006 (it said is working perfectly), provided by Microsoft, I use Win 10, and the mouse is new from 2020. Need help with replacement. Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Alienware Elite Gaming Mouse - AW959, Chromebox , Alienware, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, OptiPlex Dell Secure Link USB Type-A receiver not working. Ensure that the The wheel on my Dell mouse does not scroll when I move it up and down, nothing happens on the screen; this happens all of a sudden but intermitantly. If I have to change it please tell me--- Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Alienware Elite Gaming Mouse - AW959, Chromebox , Alienware, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, OptiPlex Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Alienware Elite Gaming Mouse - AW959, Chromebox , Alienware, Dell Tower, Inspiron, Legacy Desktop Models, OptiPlex, OptiPlex I have recently purchased the Dell wired mouse and the mouse scroll is not working. All software and drivers up to date. The scroll wheel no longer works. ; Next, provide the Service Tag of the computer with which you bought the keyboard and/or mouse. jhoek wtmiocr advz jbjh dbaqr nkg rbhel hidk duni giemth qromuz tpq egobje dgyhzi qwydgcwn