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Build your concierge CV today with our tips, templates, and recruiter-ready examples. Use these tips to craft an outstanding resume that will help you stand out and land the job of your dreams. Receptionist – Benefits Competitive Salary plus Tips Straight shifts - 7am -3pm or 3pm -11pm Additional Holiday Allowance 3 in a reception team Good training and… Receptionist CV Writing Guide (Examples & Tips) Receptionists serve as the first point of contact for many companies, making it crucial for them to effectively represent and promote the employer brand. Including accurate and relevant information that directly aligns with the job description can greatly increase your Mar 23, 2023 · An effective hotel front desk resume highlights your skills, education, background and accomplishments in the hospitality business. Guest Relation Officer. Hotel Front Desk Receptionist Holiday Inn Express, North York, Toronto, ON 2017-present. Receptionists make $30,050 per year on average. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world. JavaWorldJive. Summary. The job outlook for Receptionists is growing at 5% per year, which is considered average. OBJECTIVE: My objective as a Hotel Receptionist is to deliver excellent customer service at all times to the guests. Because they have so many years on the job May 12, 2024 · Current Job Title (e. Crafting a good receptionist CV is the best way to showcase your customer service, administration, and communication skills. This section should appear in the header of your Posted 12:52:08 PM. 1 / 6. Salary to be discussed upon interview. It shares the most important things to focus on in your receptionist resume - like your relevant work history, key skills and strongest personality traits. Work history – outlining your previous job roles, starting with the most recent. g. Whether it’s a hotel, restaurant, or event work, you’ll find everything you need to impress even the harshest critic. uk +44 74764 69125 Free CV Reviews A Full Time Receptionist is required for a Stunning Boutique Hotel in Malvern, offering a Competitive Salary plus Tips whilst providing ample progression opportunities. Attention to detail and accuracy. 02/2012 - 11/2015. Receptionist – Benefits Competitive Salary plus Tips Straight shifts - 7am -3pm or 3pm -11pm Additional Holiday Allowance 3 in a reception team Good training and… Feb 12, 2024 · Houston, TX | 771-555-0100 | mrabb@email. Handle reservations, inquiries, and guest requests Conrad London St James is one of Hilton's three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. Receptionist, Temple University Financial Aid Office, Philadelphia, PA. Highly organized and self-motivated with a diplomatic personality and adept at managing stressful situations and sensitive materials. Managed a multi-line phone system, efficiently directing calls and reducing hold times by 25%. Luxury brand employers are always on the lookout for exceptional candidates, so your job application needs to make a big impact. doe@email. Highly motivated Spa Receptionist with 5+ years’ experience working in the luxury spa and hotel industry. You’re the first face customers meet when they arrive, effortlessly welcoming them and putting their minds at ease. Create a Resume in Minutes with Professional Resume Templates. The Calcot Collection is a small, eclectic group of luxury hotels, restaurants & spas. Start Building. Easily download in Word or PDF format. Download and send. Fluency in multiple languages (Spanish, French, and German) PROFESSIONAL EXPERIENCE. In 2018 there were 1,101,500 jobs available. If you believe that you have what it takes to be a good receptionist, you can use this resume template to share your experiences with a potential employer. Your front desk, communication, and guest satisfaction skills are complemented by experience as a receptionist, concierge, or porter, all in a concise format. 50 an hour. A World Of Rewards. Include a bulleted list of your achievements as a front desk professional. Demonstrate your proficiency in these areas Receptionist. 50 - £10. About UsAs the world's largest family of luxury hotels, we all take great pride in being genuine…See this and similar jobs on LinkedIn. 19 Luxury Hotel Concierge Receptionist jobs available on Indeed. 52 plus incentives from upsell 3 days ago · Receptionists usually list 12 skills on their resumes. Mar 16, 2021 · Receptionist Career Overview. Jan 29, 2020 · Example 2. Adept at relaying important messages to the appropriate individuals. CV for Luxury Brands example. You can use Monster’s Salary Tool to get a closer look at what a hotel front desk clerk would make in your city. Listing education on a resume is standard practice. Add pre-written content. Leave a lasting impression with one of our 25+ CV templates designed to highlight your unique advantages. Dedicated Hotel Receptionist with 5+ years of experience in the hospitality industry, seeking to leverage proven customer service, communication, and organizational skills in a front desk role. ( Chelsea area) 34 St-Hudson Yards. Feb 26, 2024 · Our distinguished client, a prestigious 5-star hotel located in the stunning landscape of Greece, is seeking a dedicated individual to join their team. This section regularly includes your name, your phone number, your email address and the title of the position you hold. View our first-class hotel receptionist CV example. 2. Aims to strive excellence and prior job experiences to develop one’s capabilities. Collaborated with the housekeeping team to ensure all rooms were ready for guests, resulting in a 15% increase in room occupancy rates. Show passion for the role and the employer and include an impressive professional achievement. Knowledge of local attractions and amenities. , Receptionist), Month 20XX–Present Company/Organization Name, City, State. Experience with budget management and staff development is essential for your resume. Customer-oriented Front Desk Manager with 15+ years of experience providing first-rate service to hotel guests, streamlining processes and managing world-class, highly efficient customer service teams. Share your first and last name, phone number A balance between compelling content and a well-defined structure is key to grabbing recruiters’ attention, and enticing them to select you for interview stage. With 20 years of experience in the luxury hotel industry, my expertise in providing exceptional customer service, coordinating bookings, and resolving guest inquiries, make me an ideal fit for this role. 01/2015 - 08/2017. 88 depending on your experience and location. Anna Johnson Canyonville, OR (000) 000-0000 Sample job description for Reception Manager CV. Dear Giovanni McDaniel, I am writing to express my strong interest in the Entry Level Receptionist position at JavaWorldJive. USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points. Keywords: Hotel receptionist CV template, greeting guests, personal skills, customer service experience, hotel skills, booking rooms, CV layout Created Date: 1/1/2004 1:03:38 AM 3 days ago · 4. 1%. [Emily White] [Receptionist] [27 Square, Liverpool, UK | +44 15 1234 5678 | emilywhite@email. 1. Skilled in multi-tasking, communication, and solving problems under high-pressure situations. A resume sample for a hotel front desk employee should convey your personality, skills and relevant experience. 7%. 8 hour shift. The Hotel Receptionist is the first point of contact between the organization and the guest. Scheduled appointments and maintain and update appointment calendars. Hotel Reservations, 2. The hotel receptionist must be trustworthy and able to work well with little direct supervision with IDS experience. Problem-solving and conflict-resolution skills. I am thrilled to apply for the Head Receptionist position at Ocean Hotel. ‘Receptionist with over seven years of experience in both the public and private sectors. Build My CV. 123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: john. Location: Greece. Edison, NJ 08837. 1. 3/1/2005 – 9/1/2009. Start each bullet point with an action verb (like “develop” or “manage”) to grab attention. Hotel Guests, 3. Supervise and train reception staff, providing ongoing coaching and performance feedback. No need to think about design details. Keep in mind that companies might have different titles for receptionist jobs. hotel receptionist Job Descriptions; Explained. Employees for hotel front desk jobs are in high demand in these areas: Spa Receptionist. There’s also a right way of doing it. Good speaking and listening skills. Handle groups planning Spa outings. Focus your profile on your hospitality experience and how your skills fit the hotel’s brand. Big hotels are always looking for disciplined and hardworking receptionists. Prioritize showcasing your customer service skills, administrative abilities, and any relevant software proficiency. Good time management and organizational skills. Hotel Front Desk Agent responsibilities include: Performing all check-in and check-out tasks; Managing online and phone reservations Top 7 Soft Skills for Hotel Front Desk Receptionist Resume. Lead a team of 13 receptionists and customer service advisors at the luxury Left Bank Hotel, a premier hotel with 200 rooms in central York. 4. Jan 8, 2024 · Resume Examples Proven to Work in 2024. 44 per hour Hours: 40 hours per week Positions Available: 3 About Us: The Grosvenor Hotel in Stratford Upon Avon is a prestigious and historic hotel offering exceptional service and a welcoming atmosphere to our guests. Responsive employer. But if you really want to master the art of writing a winning cover letter , then follow our step-by-step cove letter writing guide below. Provides all around administrative support as needed. You may make anywhere from $11. To perform daily, area hotel availability checks. Full-time. List your name and contact information in a header at the top of the page. Aug 30, 2023 · Resume summary and objective examples for a hotel front desk receptionist resume. Jan 31, 2024 · This helps when it comes to writing a cover letter as you're able to align your skills and values with theirs. Skilled in efficiently managing guest experiences from check-in through check-out, with a strong commitment to enhancing guest satisfaction. File Format. Diligent Hotel Receptionist with progressively responsible experience in greeting guests and visitors by projecting a positive attitude. Highlight key achievements that demonstrate With myPerfectCV’s easy-to-use CV builder, you can choose from professional templates and content tailored to a range of hospitality roles. Skilled in providing exceptional customer service, coordinating bookings, and resolving guest inquiries. The ideal length for a Spa Receptionist's CV is 1-2 pages. Quality inn Edison. A curriculum vitae template that we provide for you to download below certainly follows accurate guidelines in writing a receptionist CV. Prioritize clarity and relevance, emphasizing your most notable achievements in spa or customer service roles. Include your primary contact information. Their job duties include scheduling guest reservations, assisting guests with checking in and out of the hotel and handling various administrative tasks, such as creating invoices and maintaining guest records. The Bureau of Labor Statistics (BLS) reports that the median annual salary for hotel receptionists is $22,070. This allows you to comprehensively present your skills, experience, and qualifications without overwhelming the reader. The eight most common skills for hotel receptionists in 2024 based on resume usage. They will greet guests, check-in/out, answer phones, and assist with the day-to-day hotel operations. Write a brief summary of your hospitality hotel front desk qualifications. My client hotel is a beautiful hotel set in the stunning scenery on the island of Guernsey who are now looking for an experience receptionist to join their front office team working a 45-hour week on a rota basis. Show how your skills and experience will help you to excel as a receptionist. 9%. Attend Spa meeting every month. Also, consider titles like front desk officer, information executive, and front desk attendant. Average Salary. Hotel Receptionist. org. Size: 184 KB. It is essential that you quickly demonstrate you have the best skills for any receptionist role ,so that employers are eager to invite you in for an interview. New. uk] Highly organised and multilingual receptionist with excellent time management skills. Similar job titles include Hotel Receptionist and Guest Relations Officer. Job Opportunities: 1. 1630 Auctor Avenue Portsmouth Hampshire DI20 1LHZIP1. Education – including anything that Details. #4. Making sure you tailor this to the job you’re applying for. Dec 27, 2023 · Receptionist Resume Objective. PDF. From $16. Typically responds within 1 day. Proven ability to leverage interpersonal competencies to deal with issues and avoid escalations. 44, and the annual salary ranges from $19,000 to $34,000. It should showcase your ability to optimize operations and exceed guest satisfaction benchmarks. Permanent + 1. Feb 12, 2024 · How to write a receptionist resume. New York, NY 10001. This guide, which includes an example CV for luxury brands, will show exactly how to create a dazzling CV that will attract the best luxury employers on the market. Capable of opening and closing Spa. Download Now. You can also see more on Receptionist Resume in Word Templates. Receptionist CV example Complete UK guide Create a Perfect CV in 5 minutes using our CV Examples & Templates. City, State. Able to assist manager and or supervisor in all procedures. Hotel Services, 3. This guide breaks down the process into simple steps. Guidelines in Writing a Receptionist CV. Hotel Receptionist Resume Sample. Current job: Hotel Receptionist at Washington Court Hotel. Here are five steps to write your concierge resume so it gets noticed: 1. Managed the front desk of a luxury hotel, handling an average of 200 check-ins and check-outs per day with a 98% satisfaction rating. Your resume objective should grab the hospitality hiring manager’s attention by summarizing everything they want to know about your experience in 2–3 sentences. Responsibilities. Spa Receptionists are employed by resorts, hotels and private spas, where they greet customers and are responsbile for the first impression given to potential customers. To apply, please send your CV with photo to email provided. 42% Higher response rate from recruiters‡. Ability to remain calm under pressure. The first person you'll probably meet is the receptionist, so his/her job matters a lot! If you want to be the receptionist of a luxury or boutique hotel, the A well-written Hotel Receptionist resume is the key to securing a job in this exciting and fast-paced industry. Worked as Resident Assistant for 3 years and has hands-on experience on front desk duties, helping students solve problems, and dealing with administrational tasks. Hotel Front Desk Agent Cover Letter Example. Front Desk Receptionist: Greet guests upon arrival and ensure a seamless check-in/check-out process. com. Key Responsibilities. Your strong organization, multitasking, and time management abilities allow hotel operations to carry on smoothly. Customer Service, 13. Philadelphia, PA. Tarporley CW6. Find the latest Hotel Receptionist job vacancies and employment opportunities in UAE. 69. At the top of your receptionist resume, list your primary contact information so hiring managers can reach you to schedule interviews. Hourly rate: £13. Hotel Front Desk Agent. Chicago, IL. Duties commonly listed on Spa Receptionist resume samples are overseeing appointments, taking phone calls, handling mail, recommending Mar 25, 2022 · Your hotel general manager resume must reflect robust leadership qualities and a track record of financial performance. According to Payscale, the average hourly pay for a hotel receptionist in the United States is $12. The average salary of a hotel receptionist varies depending on the location and the size of the hotel. This guide contains 7 hospitality CV examples for a range of jobs and career-stages, plus plenty of tips to support you in producing an eye-catching CV. A successful hotel receptionist CV is all about flawless presentation. Location: Grosvenor Hotel, Stratford Upon Avon Salary: £11. To write the best resume objective possible, include resume keywords from the job ad. register and check guests in. Your front desk medical receptionist resume should highlight the scope, responsibilities, and specific medical office niche (dental, family practice) experience. Standout candidates will include qualifications like a diploma Mar 22, 2024 · Resume Builder offers free, HR-approved resume templates to help you create a professional resume in minutes. Apr 25, 2024 · Continue reading to find out what skills a hotel receptionist needs to be successful in the workplace. Dependable and organized, with the ability to communicate effectively to people from different backgrounds. Experience in 5 star hotels or luxury retail. Location: Les Touillets, Guernsey. You’re a natural at juggling Example CV profile for Spa Receptionist. Job Title: Receptionist. Customize Resume. Here are some resume tips on how to do that: If you have a degree, write the degree name, followed by the name of the school, and the year you graduated. Stephen Greet January 8, 2024. Prioritize clarity and relevance, emphasizing your most notable achievements in reception or customer service roles. Answer phones and direct calls to financial aid counselors or other appropriate personnel. Exceptional interpersonal and communication skills. Highlight communication skills. Candidate experience level: >1 year. Use the present tense for your current front desk role, unless 2. Here are some guidelines you can follow to create a professional receptionist resume: 1. Easily apply. Receptionist. Concierges interact with a wide range of people, including guests, residents and the general public. I am an experienced Guest Relation Officer with excellent customer service and communication skills. answer and direct incoming calls. While all hotels want to ensure guests have a Trained and mentored 3 new receptionists, improving team productivity by 15% and enhancing customer service quality. Transmitted information or documents to customers using computer mail or facsimile machine. Fluent French speaker with excellent guest satisfaction scores and productivity metrics. Search 50 Hotel Receptionist jobs available in Dubai on Indeed. The median pay for a hotel desk clerk is $13. Motivated communications graduate looking to apply their people and organizational skills as a receptionist at Company Z. 64 to $18. Use this Hotel Front Desk Agent job description template when hiring employees for your hotel, bed & breakfast or resort. Tel: 01628 273966 Email: [email] Date of Birth: August 1st, 1993. Company Name. Resumes for Receptionists are, on average, 2 pages long. Receptionist Resume Examples. The Hotel Receptionist will be responsible for providing a pleasant and welcoming atmosphere for guests and employees. Cheval are currently recruiting a Night Receptionist to join our luxury serviced apartments in the prestigious location of Cheval Knightsbridge As the Night Receptionist you will work as part of a team to look after our guests during the night shift for this unique portfolio of 50 residences (over 6 buildings) containing a mixture of apartments Front Desk Receptionist. Your first impression of a hotel you've never been in before starts as soon as you cross the front door. Add Your Hotel Front Desk Resume Education Section. Salary: £19,000 - £19,874/annum. Outline. verify guest's payment method. A Full Time Receptionist is required for a Stunning Boutique Hotel in Malvern, offering a Competitive Salary plus Tips whilst providing ample progression opportunities. Attract the attention of a human resources manager with this hotel receptionist CV template that shows off all of the hospitality skills of a potential employee. Greet May 9, 2024 · Use the right cover letter format . Candidate experience level: 15+ years. To follow all hotel policy and procedures, including SOP’s, HR and…. Main Job Duties and Responsibilities. Use these steps to write a resume for a hotel front desk position: 1. Spa Receptionist. However, salaries could be as high as $40,050 depending on experience, education, location, and the Average salary of a hotel receptionist. With my exceptional organizational skills, friendly demeanor, and passion for providing excellent customer service, I believe I would be a valuable asset to your team. Address: 1717 H St Ste 1, Washington, DC 20156. welcome and greet guests. It’s quick and easy to create your application with myPerfectCV! Apr 12, 2024 · Entry-Level Professional Experience Example. 5%. 5. The main duties and tasks that are mentioned on the Hotel Receptionist Resume include – managing reservations and checking out guest process, confirming reservations and explaining hotel amenities and services to customers, arranging and sending Spa Receptionist Resume Examples. This allows enough room to showcase your skills, experience, and qualifications without overloading with unnecessary details. 30+ days ago. Job Type: Permanent. Job Outlook. Premium Google Slides theme, PowerPoint template, and Canva presentation template. Good verbal communication is a must, both to understand the requests the concierges receive and to convey Apr 9, 2023 · The hotel receptionist cover letter is usually one page long, with three to four paragraphs, and should be specific to the position and the hotel. Use standard letter size pages, and easy to read fronts between 11-13 in size. The following example will help you to write the content of your cover letter for Hotel Front Desk positions. co. SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link. The VIP Corporate Receptionist provides an elevated level of service to VIP visitors to create a unique and high…. Education. ensure proper room allocation. This will catch the hiring manager’s eye looking for that “right fit” for their Jan 16, 2024 · Resume Builder offers free, HR-approved resume templates to help you create a professional resume in minutes. Start your cover letter with a ‘hook’. make and confirm reservations for guests. I have a proven track record of providing friendly and helpful assistance to all types of customers. Phone: (202) 223-0873. Those earning in the tenth percentile realize a median salary of $17,470, while top earners can make $31,850. Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in The Example CV profile for Front Desk Receptionist. Add Extra Sections to Your Receptionist Resume. Jun 12, 2024 · 1. Create a profile by summarizing your Hilton front desk qualifications. Address the recruiter or employer by name. To inform guests of amenities available as well as pertinent hotel information at all times. Sample Summary Statements for Hotel Receptionist Resume. Skilled at preparing meeting and training Dec 30, 2023 · How to write concierge resumes. Order supplies for the Spa, water, trail mix, paper products etc…. Based on the most successful resume samples, candidates need to demonstrate assets such as customer service skills, courtesy, communication abilities, and basic IT skills. This is usually the employer, recruiter or hotel manager. Strong attention to detail. It you are applying for a concierge or front desk manager position, which are more advanced, then you likely have more experience to showcase. The ideal length for a Receptionist's CV is 1-2 pages. The ideal candidate has previous experience in a front desk role and is highly organized. £9. Dynamic professional with over 10 years of experience in the hospitality industry and a proven track record in improving customer satisfaction. Create a resume header. 15% discount on Spa retail. At the start of your cover letter, try to tailor it to include the name of the person reading it. I can fulfill this by greeting guests upon arrival with gusto, observing phone etiquette, ensuring smooth Hotel Front Desk Receptionists make guests feel welcome and are responsible for reservations, check-in procedures, billing, and solving any complaints coming from clients. Have an outstanding work rate … Continued Sep 27, 2023 · A Hotel Receptionist, or Hotel Front Desk Clerk, is an individual who works in the reception area of a hotel or motel. inform guests of hotel rates and services. June 2017-Present. Monday to Friday + 5. confirm relevant guest information. MUST BE:-Transferrable NOC-Can join immediately-With Experience and familiarity to software. Look for key skills from the job description and place them in the appropriate resume sections. Excellent problem-solving abilities. Use them as inspiration and templates when creating your own. Make an immediate impact by highlighting the top reasons you’re a great fit for a Hilton hotel desk job. Dec 9, 2022 · Here are six steps for writing a CV for a receptionist position: 1. Catch the hiring manager’s eye with a resume objective. $26 - $28 an hour. Strong customer service orientation. Implemented a new filing system that improved document retrieval times by 30%, enhancing office efficiency. Oversee departmental email account and forward inquiries to appropriate personnel. For example, you're a hotel receptionist, look for related job titles, such as guest house, bed and breakfast, holiday park or luxury lodge receptionist. Write each section using action verbs and try to quantify your achievements with numbers whenever possible. The first step in drafting a CV is to provide your basic information. Emphasize your ability to implement new systems, such as booking or payment systems, that result in reduced wait times and Jul 22, 2014 · If you are interested in working as a Hotel Receptionist then you come from a strong reception and administrative background and ideally have some experience Skip to content 24/7 Customer Support info@icover. Land your desired job with help from our Receptionist resume examples! We’ve got high-quality samples, plus tips for organizing and writing each resume section. £28,800 & a share of Calcot gratuities *. com, the world's largest job site. Adept at multi-tasking, planning, and implementing office procedures, ensuring efficient operations. Jan 16, 2024 · Professional CV example for Receptionist. Motivated Front Desk Receptionist with 4 years of success of exhibiting exceptional first impressions and customer service in law firms. It also provides 13 real-world examples of well-written receptionist resumes. Andrew Fennell. Tetbury. Apply now to over 10 Hotel Receptionist jobs in UAE and make your job hunting simpler. Reservations, 47. This guide, including 3 receptionist CV examples, will help you put together a winning CV that will showcase your in-demand skills, making you stand apart from the other applicants. Bestowed with excellent communication skills and strong organizational skills, allowing for superior customer service and thus providing a positive and The ideal length for an Office Receptionist's CV is 1-2 pages. Hotel Receptionist Salary and Outlook. CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. Be sure to highlight your experience, skills, and relevant education and training. This allows sufficient room to showcase your skills, experience, and qualifications without overloading the reader with information. Nội dung là yếu tố quan trọng nhất đối với một mẫu CV xin việc hotel receptionist, giúp nhà tuyển dụng nắm bắt được những thông tin liên quan đến ứng viên và làm cơ sở để đánh giá về năng lực, trình độ, khả năng làm việc của ứng viên với vị trí lễ tân Spa Receptionist Resume Example: A strong Spa Receptionist resume should highlight experience in improving customer satisfaction, streamlining administrative processes, and increasing revenue through marketing efforts. Provide your basic information. The most common skills for Receptionists include file management, data entry, administrative support, scheduling, and office management. Interact with others, both in person and through phone, e-mail, and written. Oct 16, 2023 · Multitasking and time management abilities. Email: mandy_jenkins15@yahoo. Employer. Nội dung mẫu CV xin việc hotel receptionist. Jun 10, 2024 · Cite specific data-driven examples, including process improvements and patient-centric techniques. If you're applying for an hotel receptionist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Apply to Front Desk Agent, Front Desk Receptionist, Front Desk Manager and more! Build your perfect cover letter. Dec 27, 2023 · Your hotel front desk resume should probably be between 1-2 pages in length. Full-time + 1. Peckforton Castle 3. This summary describes a receptionist who is more experienced. Customer Complaints, 2. Kept current record of spa staff whereabouts and availability. . Choose from 20+ recommended templates. 8. 4%. ’. 8 hour shift + 3. 3. As you can see from our receptionist CV sample, a good CV should include several key sections: Personal statement – introducing your application in 3-4 sentences. Calcot Collection 4. To be familiar with the local areas surrounding the hotel with regards to restaurants, gas stations, etc. *The names and logos of the companies referred to above are all These Hotel Receptionist cover letter examples provide you with some guidance and inspiration for writing a cover letter that gets noticed and ensures your CV will get opened. Key skills – listing 6-10 skills for your receptionist CV. HOTEL RECEPTIONIST -leveraging 2+ years of experience A dedicated and personable hotel receptionist, with expertise in customer service and making them feel welcome from the moment they step in. kc dn pz av lh fc la jf lt sr